Frequently Asked Questions
If you have any concerns please read this collection of frequently asked questions before contacting us. If you are still unclear about something feel free to send us an email.
Pre-sales Questions
If I use your service will I get banned from YouTube?
There's always a chance of something happening. However, our service abides 100% with YouTube's Terms of Service Agreement. None of our customers have been banned/suspended while using our service.
How long does it take for orders to be processed?
Orders are processed immediately, but we also perform a manual check for every order placed. This typically happens within 12 hours of your order being placed.
Can I make custom orders?
Yes, please contact us for custom orders.
What types of payment do you accept?
We accept credit/debit card payment via PayPal. You may also pay directly with your PayPal account.
Questions Regarding Views
Will my video get frozen using your service?
Absolutely not. Videos only get frozen due to bots or other spam software. We use neither, so you have nothing to worry about.
How long will it take me to see the views increasing on my video?
We start the promotion shortly after you have placed your order. However, there may be a delay of up to 24-48 hours. This is due to the built-in delay in YouTube's view counter. Usually videos update every 5-6 hours.